Resources

DFPS provides resources to organizations and individuals who conduct business with or on behalf of the agency. This page contains helpful information and forms to better manage your account(s), enroll in direct deposit, and answer payment-related inquiries.

DFPS encourages you to sign up for direct deposit to allow you to receive payments quickly, reduce fraud, and is risk free.

My Payment
Where is it?
Direct Deposit
How do I sign up?
Texas Comptroller State Payee
Payment Resources

Forms

Purpose Form/Instructions Email to
Use this form to set up direct deposit or change/cancel existing direct deposit information Direct Deposit Authorization Form
Instrucciones en Espanol		 Email Vendor Maintenance
Use this form set up a Texas Identification Number (TIN) to receive payment for goods or services Application for Texas Identification Number Email Vendor Maintenance
Use this form when reporting a lost or stolen check to be reissued Certification for Warrants Lost, Destroyed, Not Received or Stolen Email Payment Support

Frequently Asked Questions

Direct Deposit

Sign Up for Direct Deposit

Complete the Direct Deposit Authorization form and submit it to Vendor Maintenance. 

Update My Direct Deposit Information

Complete the Direct Deposit Authorization form and submit it to Vendor Maintenance. 

Payments Sent to A Closed Bank Account

Once the funds are received, DFPS will reissue the payment as a paper check and mail it to the address on file. 

Payments

Know When Caregiver Payments Are Issued

Checks are mailed by the 9th of each month, and the actual delivery date depends on your local postal service.

Direct deposit payments are generally automatically available within two business days after the Texas Comptroller issues the payment.

Report A Missing Payment

For assistance, call the payment support hotline at (512) 438-3643.

View Payment History

Create an account via the Comptroller eSystems | Security Portal Login. For more information search Texas Comptroller of Public Accounts.

Get Help With A Payment on Hold

For assistance, call the payment support hotline at (512) 438-3643.

Address & Contact

Update Your Mailing Address

For assistance, call the payment support hotline at (512) 438-3643.

Understand How Address Changes Affect Your Payments

Government issued payments will not be forwarded to your new address and will be returned to DFPS causing a delay in receiving your payment.

Vendors

Obtain a Texas Identification Number (TIN)

Complete the Direct Deposit Authorization form and submit it to Vendor Maintenance.

Vendor Payment Information

DFPS must comply with the Texas Comptroller guidelines. Read the State Payee Payment Resources.