Stage II Joint Operations Manual (JOM)
The Single Source Continuum Contractor (SSCC) Stage II Joint Operations Manual (JOM) is a universal manual. Additional components of the manual are available on this page, including region-specific information, processes, and flowcharts.
Regional Mailboxes & Contacts
Region 1
| Type of Contact | Email/Phone |
|---|---|
| SSCC Intake & Placement |
TXreg1placement@st-francis.org (806) 381-3573 |
| SSCC Court Notices/Legal (e-file notification) | txreg1court@saintfrancisministries.org |
| SSCC Hospital Referral | DFPSReg01PsychiatricHospitalReferral@dfps.texas.gov |
| DFPS Special Investigator (SI) Mailbox | SIRequestRegion01@dfps.texas.gov |
| SSCC Missing Children Mailbox | txreg1missingchildren@st-francis.org |
| SSCC Youth Recovery Meeting Mailbox | txreg1missingchildren@st-francis.org |
| SSCC Preparation for Adult Living (PAL) | txreg1pal@st-francis.org |
| SSCC Worker Safety Incidents | txreg1directors@st-francis.org |
| SSCC Birth Certificate Related Requests/Concerns | txreg1adminsupport@st-francis.org |
| SSCC Adoptions | txreg1adminsupport@st-francis.org |
| SSCC Courtesy Services | txreg1courtesyservices@st-francis.org |
| SSCC Kinship | txreg1kinship@st-francis.org |
| SSCC Consumer Affairs | TXcustomercare@SaintFrancisMinistries.org |
Region 2
| Type of Contact | Email/Phone |
|---|---|
| SSCC Intake & Placement |
CMD@2ingage.org (877) 254-6135 |
| SSCC Hospital Referral | CMD@2ingage.org |
| DFPS Special Investigator (SI) Mailbox | SIRequestRegion02@dfps.texas.gov |
| SSCC Missing Children Mailbox | missingchildren@2INgage.org |
| SSCC Youth Recovery Meeting Mailbox | missingchildren@2ingage.org |
| SSCC Preparation for Adult Living (PAL) | PAL@2INgage.org |
| SSCC Worker Safety Incidents | Concernline@np-solutions.org |
| SSCC Birth Certificate Related Requests/Concerns | slee@2INgage.org |
| SSCC Adoptions | adoptions@2INgage.org |
| SSCC Courtesy Services | Courtesy@2INgage.org |
| SSCC Kinship | CMD@2ingage.org |
| SSCC Family Engagement Contact | COS@2INgage.org |
| SSCC Consumer Affairs | concernline@tfifamily.org |
Region 3E
| Type of Contact | Email/Phone |
|---|---|
| SSCC Intake & Placement |
placement@3empower.org (877) 706-1247 |
| SSCC Court Notices/Legal (e-file notification) | legal@3empower.org |
| SSCC Permanency | placement@3empower.org |
| SSCC Hospital Referral | placement@3empower.org |
| DFPS Special Investigator (SI) Mailbox |
Dallas: SIRequestRegion03EDallas@dfps.texas.gov Outlying: SIRequestRegion03EOutlying@dfps.texas.gov |
| SSCC Missing Children Mailbox | missingchildren@3empower.org |
| SSCC Youth Recovery Meeting Mailbox | placement@3empower.org |
| SSCC Preparation for Adult Living (PAL) | pal@3empower.org |
| SSCC Worker Safety Incidents | concernline@np-solutions.org |
| SSCC Birth Certificate Related Requests/Concerns | birthcertificate@3empower.org |
| SSCC Adoptions | adoption@3empower.org |
| SSCC Courtesy Services | placement@3empower.org |
| SSCC Kinship | placement@3empower.org |
| SSCC Family Engagement Contact | placement@3empower.org |
| SSCC Records Management Request | records@3empower.org |
| SSCC Consumer Affairs | concernline@np-solutions.org |
| SSCC Daycare Mailbox | daycare@3empower.org |
Region 3W
| Type of Contact | Email/Phone |
|---|---|
| SSCC Intake & Placement |
Intake@oc-ok.org (844) 777-OCOK (6265) |
| SSCC Permanency | OCOK_kinship@oc-ok.org |
| SSCC Hospital Referral | Psychhospitalization@oc-ok.org |
| DFPS Special Investigator (SI) Mailbox |
Tarrant County: SIRequestRegion03Tarrant@dfps.texas.gov Outlying Counties: SIRequestRegion03WOutlying@dfps.texas.gov |
| SSCC Missing Children Mailbox | Jennifer.sasse@oc-ok.org |
| SSCC Youth Recovery Meeting Mailbox | runaway@oc-ok.org |
| SSCC Preparation for Adult Living (PAL) | Jennifer.Yancy@OC-OK.org |
| SSCC Worker Safety Incidents | Jennifer.sasse@oc-ok.org |
| SSCC Birth Certificate Related Requests/Concerns | jeannette.jarvis@oc-ok.org |
| SSCC Adoptions | Lusheka.christmas-white@oc-ok.org |
| SSCC Courtesy Services | SSCC3B_CVS_KIN_LPS_ADO@oc-ok.org |
| SSCC Kinship | ocok_kinship@oc-ok.org |
| SSCC Records Management Request | RecordsRequests@oc-ok.org |
| SSCC Consumer Affairs | consumeraffairs@oc-ok.org |
| SSCC Daycare Mailbox | daycare@oc-ok.org |
Region 4
| Type of Contact | Email/Phone |
|---|---|
| SSCC Intake & Placement |
Intake@4kids4families.org (855) 454-3367 |
| SSCC Court Notices/Legal (e-file notification) | legal@4kids4families.org |
| SSCC Permanency | permanency@4kids4families.org |
| SSCC Hospital Referral | care@4kids4families.org |
| DFPS Special Investigator (SI) Mailbox | kevin.pierce@dfps.texas.gov |
| SSCC Missing Children Mailbox | care@4kids4families.org |
| SSCC Youth Recovery Meeting Mailbox | care@4kids4families.org |
| SSCC Preparation for Adult Living (PAL) | YAS@4kids4families.org |
| SSCC Worker Safety Incidents | workersafety@4kids4families.org |
| SSCC Birth Certificate Related Requests/Concerns | permanency@4kids4families.org |
| SSCC Adoptions | adoptons@4kids4families.org |
| SSCC Courtesy Services | courtesy@4kids4families.org |
| SSCC Kinship | kinship@4kids4families.org |
| SSCC Family Engagement Contact | collaboration@4kids4families.org |
| SSCC Records Management Request | records@4kids4families.org |
| SSCC Consumer Affairs | QC@4kids4families.org |
| SSCC Daycare Mailbox | care@4kids4families.org |
Region 5
| Type of Contact | Email/Phone |
|---|---|
| SSCC Intake & Placement |
txfcnplacement@txfcn.org (888) 892-1110 |
| SSCC Court Notices/Legal (e-file notification) | txfcnlegal@txfcn.org |
| SSCC Permanency | txfcnreferral@txfcn.org |
| SSCC Hospital Referral | Txfcnpsychhospitalization@txfcn.org |
| DFPS Special Investigator (SI) Mailbox | SIRequestRegion05@dfps.texas.gov |
| SSCC Missing Children Mailbox | Txfcnmissingchildren@txfcn.org |
| SSCC Youth Recovery Meeting Mailbox | txfcnmissingchildren@txfcn.org |
| SSCC Preparation for Adult Living (PAL) | txfcnfamilyengagement@txfcn.org |
| SSCC Worker Safety Incidents | Txfcnworkersafety@txfcn.org |
| SSCC Birth Certificate Related Requests/Concerns | txfcnrmg@txfcn.org |
| SSCC Adoptions | txfcncourtesyrequest@txfcn.org |
| SSCC Courtesy Services | txfcncourtesyrequest@txfcn.org |
| SSCC Kinship | txfcnkinship@txfcn.org |
| SSCC Family Engagement Contact | txfcncourtesyservices@txfcn.org |
| SSCC Records Management Request | txfcnrmg@txfcn.org |
| SSCC Consumer Affairs | txfcnoca@txfcn.org |
| SSCC Daycare Mailbox | Txfcnreferral@txfcn.org |
Region 8A/8B
Processes & Flowcharts
Community-Based Care Definitions
Medical Consenter Chart
Providing Luggage to Children
SSCC Process on Funeral
Stage II Supervised Independent Living - Flow Chart
Flow of Conservatorship
PAL Transition and Financial Support - PAL Services for Eligible Youth Served by SSCCs
Psychiatric Hospital Contact Protocol